Cancellation Policy for Velvetine Majesty

At Velvetine Majesty, we strive to provide our customers with the best shopping experience. We understand that circumstances may change, and we have established the following cancellation policy to accommodate our customers:

Cancellation Policy
Order Cancellation Eligibility:

Customers may cancel their orders at any time before the order has been processed and shipped from our warehouse or factory.
How to Cancel an Order:

To request a cancellation, please contact our Customer Service team at support@velvetinemajesty.com.
Include your order number and a brief request for cancellation in your email.
Cancellation Confirmation:

Our Customer Service team will respond to your cancellation request within 24 hours. If your order has not yet been processed, we will confirm the cancellation and initiate any necessary refunds.
Refund Process:

If your cancellation is confirmed, any payments made will be refunded according to our refund policy. Refunds will be processed to the original payment method.
Limitations:

Once an order has been processed for shipment, it cannot be canceled. In such cases, customers may refer to our return policy upon receipt of the order.
Additional Support
For any further questions or assistance regarding cancellations or any other inquiries, please reach out to our Customer Service team at support@velvetinemajesty.com.

Thank you for choosing Velvetine Majesty!